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Proposal Details

College and university student financial services (SFS) operations are regularly implementing improved technologies, responding to new policies and applying innovative strategies.  Do you have a story to tell, a success to share, research to convey?

The NACUBO SFS Conference program committee invites you to submit a proposal to present a concurrent session at the 2021 Student Financial Services Conference program which will be offered online March 16-18, 2021.

We are reserving several sessions for campus presentations highlighting an issue or topic of concern from which you feel the audience of bursars, student financial services directors, business officers, and others would benefit.  Focus on how your institution addressed an issue, challenges you overcame, effective collaborations, etc.

The program committee will be evaluating sessions best suited to the needs of professionals at colleges and universities. Some key considerations as you prepare your proposal:

  • Include as much detail as possible about the presentation. Be clear about the content, how you plan to engage your audience, and what the takeaways will be.
  • Include 3 learning objectives.
  • Gear the presentation towards an audience at an intermediate to advanced level of understanding, rather than basic treatments or overviews.
  • All proposals, including those from service providers, should include at least one speaker from a college or university. For proposed panels, the number of corporate presenters may match but not exceed the number of presenters from a college or university.
  • NACUBO encourages submissions that include panelists that focus on our principles of diversity, equity, and inclusion.


We are seeking presentations on (but not limited to) the following:

  • Campus partnerships—successful collaborations
  • Management of student loans—loan servicing, trends, future developments
  • Effective use of analytics
  • Military and veteran education and benefits
  • Innovations in customer service
  • Going cashless
  • Collection best practices
  • PCI compliance
  • Financial wellness for students
  • Navigating COVID-19 challenges; lessons learned
  • Strategic staffing—recruiting, retention, cross-training, handling turnover, managing staff remotely
  • Student relationships and outreach
  • Using technology to improve/enhance services and compliance

Guidelines for submission:

  • The deadline for submissions is December 18, 2020. Proposals may be submitted at any time until 5:00 p.m. ET on the deadline date.
  • Submission of a presentation does not guarantee participation in the program.
  • Include all presenters that will take part in the presentation. Do not list co-presenters without definite commitment that the co-presenter will be on the program. The co-presenter(s) must agree to all the terms and conditions for participation. There is a limit of 5 speakers per submission.
  • Each proposal must have at least one speaker from a college or university. Any submission that does not include a presenter from a college or university will be considered incomplete and will not be accepted.
  • All selected speakers will receive an official confirmation letter. Speakers must complete an agreement form and be from NACUBO member institutions in order to be confirmed for a session.
  • Selected speakers/co-presenters from member institutions will receive a discounted registration rate for the meeting. Speakers will not receive any royalties, honorarium, reimbursement of expenses, or other compensation from NACUBO in connection with the program.
  • Acceptance notifications will be sent by January 29, 2021.
  • NACUBO reserves the right to revise presentation titles or edit the session description of selected presentations for NACUBO promotional and program publications. 
  • Proposal submission topics cannot be changed after the review and selection process.

Submit Proposal

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