NACUBO Student Financial Services Policies and Procedures Report
The Student Financial Services (SFS) Policies and Procedures Report, examines various policies and procedures used by student financial services operations. This triennial survey collects information in areas regarding services provided to students, collection policies and account receivables, write-off policies, financial responsibility agreements, Veteran Affairs, student financial literacy, integrated services, and student information systems.
2019 Student Financial Services Policies and Procedures Report
The 2019 SFS Policies and Procedures Report, supported by TouchNet, was released on April 20, 2020.
How to Access the Report
If you were a participating institution, you can access your complimentary copy by following the instructions below:
- Click the product link
- Click Log In top right
- Use your institutional e-mail address and NACUBO membership password to log in
If your institution did not participate in the study, the report is available for purchase.
Director, Student Financial Services and Educational Programs
Senior Director, Research and Policy Analysis