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David Glezerman is the Assistant Vice President and Bursar at Temple University, where he has been employed since 1986 and is responsible for student financial operations. Mr. Glezerman has been employed in higher education receivables management for 38 years. A speaker at many industry conferences and workshops, Mr. Glezerman has worked with NACUBO as a faculty and program committee member for several conferences and was the founding chair of its Student Financial Services Council. He also is the founder of the Educational Accounts Receivable Management Association (EARMA), designed for institutional debt collection personnel in eastern Pennsylvania, New Jersey, and Delaware. A co-author of the NACUBO White Paper on Student Financial Services, Glezerman also has written several articles for and referenced by numerous industry publications for his views on higher education receivables and management. He also contributed a chapter in the NACUBO book Student Centered Financial Services, co-authored Managing and Collecting Student Accounts and Loans: A Desk Reference for Educational Receivables Stewardship for NACUBO and published “Student Loan Program Partnering: A Recipe for Helping Schools Help Themselves” while working as a consultant with the US Department of Health and Human Services’ Partnership Program. Mr. Glezerman was recognized for his industry efforts in 2010 when he received NACUBO’s Professional Development Award. A co-creator of the Higher Education Collection Specialist Certificate program and certified instructor for ACA International, the association of credit and collections professionals, Glezerman also is a past recipient of ACA’s Member of the Year and Charles F. Lindemann Instructor of the Year awards and is designated as a Master Credit Executive (MCE) by ACA. A graduate of Rutgers University, Mr. Glezerman received his MBA from Temple University.