Gayle Callahan brings her experience in student accounts and financial services to NACUBO Consulting. She has over three decades of experience in finance and accounting, having most recently served as director of bursar operations at Johnson County Community College. Gayle also was the bursar at Southern Illinois University – Edwardsville.
As a bursar, Callahan supervised staffs varying from 4 to 25. Her team managed all aspects of student accounts from taking payments, to refunding, to counseling and applying charges. The office also received and posted payments from all campus departments including billing, and it managed all eCommerce solutions.
The regulatory environment and payment industry expanded greatly during Callahan’s three-decade career. During this time, she emphasized relationship building and staff trainings in order to work collaboratively across the institution to best serve the college and its students.
Callahan served four years on NACUBO’s Student Financial Services Council and frequently presented at national and local conferences. She earned her BSBA in accounting from Pittsburg State University and her MBA with an emphasis in finance from the University of Kansas.