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NACUBO Advisory Report 2016-1, Establishing Student Account Policy Manuals provides bursars and student accounts staff with a comprehensive outline of topics to consider when drafting policy and procedure manuals or developing training guides. Topics include:

  • Administrative organization and office management
  • Student receivables
  • Collections
  • Financial aid
  • Refunds
  • Cash handling

The advisory report, developed by NACUBO’s Student Financial Services Council, is available for download now in both PDF and Word format

Contact

Bryan Dickson

Assistant Director, Advocacy and Student Financial Services

202.861.2505


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