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Technology Investment Enables School to Successfully Navigate Pandemic

On-Demand | Originally Broadcast July 29, 2020

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Technology Abstract

For the last five years, California College of the Arts (CCA) has worked on delivering a more modern experience for students and staff by moving to advanced, cloud-based technology. It turns out, the school’s planning and investment gave it the flexibility and tools needed to better manage pandemic-related changes.


In this session, the panel will review CCA’s first academic year after implementing these changes. They will share quick wins from the transition, how technology is helping students and administrators better manage student accounts, and why online payment options are critical. They’ll also highlight CCA’s journey to cloud-based solutions and how planning, implementation, and investment positioned them to respond, adapt, and prepare for the future…even if it looks a little different.

Planning and Budgeting Webcast

What You Will Learn

NACUBO’s professional development programs are designed to deliver the skills, concepts, and best practices for success to individuals in the business of higher education. After participating in this program, you will be able to:

  • Describe how technology solutions can help you respond, adapt, and flourish in the face of new challenges.
  • Outline ways new payment technologies make attaining PCI compliance easier, faster, and more secure.
  • Recognize long-term advantages to contactless technologies such as order ahead and pickup, ecommerce, and remote campus monitoring.

Who Should Attend

  • Auxiliary Services Managers
  • Bursars
  • Business Office Managers
  • Finance Executives
  • Internal Auditors
  • IT/Security and Compliance Managers
  • Loan Officers

Meet The Presenters

  • Michelle Ziegmann, senior director of customer solutions, California College of the Arts
  • Michelle Slaughter, principal solutions architect, TouchNet Information Systems, Inc.
  • Bryan Dickson, director, student financial services and educational programs, NACUBO

CPE Information

There are no CPEs offered for this event.

CPE credit is not available for on-demand programs at this time.

NACUBO is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website


Registration assistance: 877.797.7698 or

Cancellation Policies

Member Standard Ends July 29, 2022


Non-Member Standard Ends July 29, 2022


This NACUBO Partner Webcast is generously supported by:

NACUBO thanks the following supporters of our E-Learning platform:


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