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“Flipped Classroom” Workshop: Trauma-Informed Student Engagement

On-Demand | Originally Broadcast August 11, 2020

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Flipped Classroom Abstract
As institutions plan for fall and uncertainty still looms around reopening, one thing is certain: whether remote or in-person, finance and business professionals will be on the frontlines helping students who are grappling with trauma and stress caused by the COVID-19 pandemic and food, housing, and income insecurity.
Join NACUBO and nonprofit student success experts, InsideTrack, for this interactive, "flipped classroom" workshop designed to assist you in developing basic skills for trauma-informed communication and student engagement. Attendees will learn the fundamentals of student engagement and support, with an emphasis on supporting students in times of crisis, drawing on InsideTrack’s 20+ years of expertise.
Registrants will receive access in advance to a series of short educational videos on topics including holistic assessment, trauma-informed communication, and supporting students in crisis. The online workshop will then provide an opportunity for Q&A with experts. Attendees will also receive digital handouts to support the use of what they’ve learned, including InsideTrack’s “Focus Wheel” model for holistic assessment and “CLEAR Framework” for engaging upset students.
In just 45 minutes, you can walk away better prepared to engage and support students returning this fall.

Planning and Budgeting Webcast

What You Will Learn

NACUBO’s professional development programs are designed to deliver the skills, concepts, and best practices for success to individuals in the business of higher education. After participating in this program, you will be able to:

  • Create ways to better engage students with communications that understand student issues and support timelines and deadlines
  • Understand how to create trauma-informed communications
  • Ways to support students through crisis

Who Should Attend

  • Budget and Planning Staff
  • Bursars
  • Chief Business Officers
  • Financial Aid Administrators
  • Financial Aid Administrators
  • Student Account Services Specialists

Meet The Presenters

  • Anna Kern, learning & development specialist, Inside Track
  • Kate Ludgate, strategic marketing partnerships manager, Inside Track
  • Jim Hundrieser, vice president for consulting, NACUBO

CPE Information

There are no CPEs offered for this event.

NACUBO is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website


Registration assistance: 877.797.7698 or

Cancellation Policies

Member Standard Ends August 11, 2022


Non-Member Standard Ends August 11, 2022


This NACUBO webcast is generously supported by:

NACUBO thanks the following supporters of our E-Learning platform:


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