We can target assessments to a specific department or examine an entire division focused on increasing positive impact and contribution to the institution’s operations. Each assessment identifies current operational strengths and opportunities to increase efficiencies and effectiveness.
Areas we examine include:
- Budget and planning
- Student financial services
- Finance and administration-related departments
Questions we consider in assessing your operations:
- Is your organization efficiently and effectively organized? How do you know?
- Is accountability clear and aligned with responsibilities?
- How do your organizational charts relate to industry metrics?
- Does your structure support your business plan and mission?
- Is your organizational structure relevant to current needs? Does it create barriers to improvement?
- How do you incent behaviors to align with institutional direction?
- Are you demanding excellence/productivity? How is productivity measured?
- Should we centralize or decentralize services, resources and decision making?
We also explore ways to think forward, by asking questions such as:
- Is the current organizational structure appropriate for the future?
- What is a better structure of service delivery to achieve better outcomes?
- Are the structures supporting innovation in place?
- What is “core” to our mission? What might this imply for possible areas for innovation or outsourcing?
- How do we build an appetite for change and innovation?
- What are ways to enhance the organization’s ability to support risk-taking and entrepreneurialism?
- What are the opportunities for structural innovation?
“Collaboration, both internally and externally, is an important strategy to relieve pressure on the cost structure of an institution.”
-Beth Reissenweber, Vice President of Administration and Finance, Midwestern State University