Overview

The workshop location has been changed.  It will now be held at NACUBO's Corporate Office in Washington, DC. Please call Christina Bartholomew, Program Manager at 202.861.2568 for additional information. Bringing about organizational change is a challenging and complex process that gives higher education leaders the choice of either becoming the architects of change or its victims. This highly interactive workshop provides guidance on not just what to do, but the how and who of getting it done.  Dr. Brent Ruben guides participants on a hands-on journey through the critical success factors in organizational change—planning, assessment, culture, communication and leadership.  Attendees receive and utilize the practical book Ruben co-authored with colleague Sherrie Tromp, Strategic Planning in Higher Education: A Leader’s Guide, applied specifically to the challenges of leading change initiatives.   The workshop includes presentations, small group discussions, and also provides participants the opportunity to work through a case study of major organizational and cultural changes at a fictional university.  Time is provided to discuss and strategize about change initiative challenges that participants have at their own institutions. Who Should Attend: Chief business officers Chief academic officers Associate, assistant deans and department chairs Student affairs deans and directors Service and auxiliary services directors Organizational development, continuous improvement, and training professionals Prerequisites No prerequisites and/or advance preparation required. Course Level Intermediate to Advanced Estimated CPEs Participants will be awarded up to 17 CPE credits. CPE credits can be earned in the following categories: Management Advisory Services Fees Standard Rate (after 3/31/2008) Member: $685.00 Non-member: $835.00 To assure timely processing, mail-in registration is available only until the early bird deadline. Please postmark form by 3/31/2008. Online registration remains open until program reaches capacity. NOTE: NACUBO professional development programs are often sell-outs. Please secure air and hotel reservations only after confirmation of registration.

Schedule

Monday, April 28
7:00 am	Registration and Continental Breakfast
8:00 am	Welcome, Introductions and Program Overview
8:30 am	Some Organizational Changes Succeed-Many More Such Efforts Fail. Why?
	The look of failure; the look of success Introduction of a new, comprehensive model of organizational change Discussing key success/failure factors in the model and the importance of planning, leadership, communication, assessment, culture
9:30 am	A Case Study: The Spellings Commission- Understanding the Dynamics of Change in Higher Education
	Overview of recently completed research examining the planning, leadership, process and outcomes of one of the most significant change efforts in higher education within the past 25 years- The Spellings Commission.  Focus on lessons that can be learned from this case, and principles that apply more generally to institutional change planning and leadership: understanding the change process-and special characteristics of change in higher education.
10:00 am	Refreshment Break
10:30 am	Case Study Overview: McCallson State University and the "Campus Without Walls Initiative"
	The case focuses on efforts to bring significant organizational change being planned for McCallson University, a hypothetical institution that has decided to create a “Campus Without Walls” initiative – designed to propel MSU into a position of state and regional prominence in online and distance education programs.   A key component of the challenge is to develop and implement strategic, leadership, and communication plans for the new initiative that respond to an identified need in education marketplace, and to do in a manner that takes account of the realities of MSUs academic and administrative cultures of MSU. Fortunately for the leadership team, NACUBO will be collecting a group of able and dedicated consultants- that's you! - to assist in masterminding this change effort.  The workshop challenge will be to develop a plan, implementation and management strategies to make this a successful change initiative.
12:00 pm	Lunch
1:00 pm	Phase I: Creating the Case for Change (Overview)
2:45 pm	Refreshment Break
3:00 pm	Phase I: Continued
3:15 pm	Phase II: Identifying and Engaging Appropriate Stakeholders (Overview)
4:15 pm	Adjournment
Tuesday, April 29
7:30 am	Continental Breakfast
8:00 am	Phase III: Gaining Commitment for Change
9:30 am	Refreshment Break
10:00 am	Phase IV: Assuring Appropriate Action
12:00 pm	Lunch
1:00 pm	Phase V: Institutionalizing The Changes
1:45 pm	The "Big Picture" & Lessons Learned
2:30 pm	Refreshment Break
2:45 pm	"Back Home" Applications
4:30 pm	Workshop Adjourns

Hotel/Logistics

Hotel information not yet available. Please check back for updates.

Please review our registration policies.

Please Note: NACUBO professional development programs are often sell-outs. Please secure air and hotel reservations only after confirmation of registration.

Certificates and CPEs

For more information, please visit the CPE Request Form page.

Dress

Casual business attire is appropriate.

Smoking

Smoking is not permitted at any meeting session or program event.

Additional Information

For additional information, please contact the following NACUBO staff members:

Christina Bartholomew
Program Manager
202.861.2568
cbartholomew@nacubo.org

Faculty

Dr. Brent Ruben is Professor II (distinguished professor) of communication, and executive director of the Center for Organizational Development and Leadership at Rutgers University. He conducts research, teaches, publishes, and provides professional consultation nationally and internationally in the the areas of communication and human behavior, and in higher education leadership, assessment, planning and continuous improvement. His recent books include: A Guide to Excellence in Higher Education 2007-08: An Integrated Approach to Assessment, Planning, and Improvement in Colleges and Universities (National Association of College and University Business Officers, 2007); What Leaders Need to Know and Do (National Association of College and University Business Officers, 2006), Communication and Human Behavior. Fifth Edition (with L. Stewart, Allyn-Bacon, 2006); and Pursuing Excellence in Higher Education: Eight Fundamental Challenges (Jossey-Bass, 2004). Dr. Ruben is author of 40 books, and 200 book chapters and articles.

Dr. Ruben was president of the National Consortium for Continuous Improvement in Higher Education (NCCI), a member of the 2007 USDE Accreditation Regulations Negotiation Team, an examiner for the Department of Commerce/NIST Malcolm Baldrige National Quality Awards, and a member of the NIST Education and Healthcare Baldrige Pilot Advisory and Evaluation Team. He is the 2006 recipient of the Brent D. Ruben Award for distinguished contribution to higher education, created in his honor by the National Consortium for Continuous Improvement in Higher Education (NCCI); and the 2004 recipient of the National Communication Association Gerald Phillips Award for Distinguished Applied Scholarship. He has also received the National Association of College and University Business Officers Professional Development and Scholarship Award (2003), and the Rutgers University Daniel Gorenstein Memorial Award for outstanding scholarship and service to the university community (2000). In 2004-05, Dr. Ruben was a visiting researcher at the University of Wisconsin-Madison, Center for the Advancement of Postsecondary Education. He has also received departmental and school awards for outstanding research, teaching, and service.