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Home > Bookstore > Books > Leadership and Management
Leadership and Management
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Organizational Outcomes and Performance Measurement: Assessing Institution, Department, and Program Effectiveness
(CD-ROM, NC6006, 2008)
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Organizational Development Series: Process Excellence
Sherrie Tromp, Joseph Lopez, and Brent D. RubenProcess Excellence: A Structured Approach to Improving the Way We Work provides an organizational process improvement framework. The model is adapted from the Six Sigma approach used in many organizations to streamline and enhance work activities, using the language of higher education. The Process Excellence Workshop materials include PowerPoint slides and instructor notes that will help you lead a group in gaining expertise with this structured, comprehensive framework for assessing work processes. The Process Excellence Case Study allows you to practice using the framework.
(CD-ROM, NC6005, 2007)
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Excellence in Higher Education Workbook: An Integrated Approach to Assessment, Planning, and Improvement in Colleges and Universities
Brent D. RubenThe Excellence in Higher Education Workbook and Scoring Guide include generously illustrated PowerPoint presentations for use in facilitating workshops. The Scoring guidelines will help you interpret results and gauge your institution’s performance.
(143 pages, Book-Softcover, NC3086, 2007)
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Organizational Development Series: Organizational Climate Assessment
Sherrie Tromp and Brent D. RubenOrganizational Climate Assessment: A Guide to Understanding the Workplace provides an approach for assessing organizational climate. Gain insights into the expectations and satisfaction levels of administrative staff and faculty by conducting the Faculty Organizational Climate Assessment and the Staff Organizational Climate Assessment. Use the PowerPoint slides and Instructor Notes to help you lead a group discussion of the importance of understanding climate as part of ongoing organizational assessment and improvement efforts.
(CD-ROM, NC6004, 2007)
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Excellence in Higher Education Guide: An Integrated Approach to Assessment, Planning, and Improvement in Colleges and Universities
Brent D. Ruben
Self-assessment leads to stronger performance in our nation’s colleges and universities. That’s the premise of Excellence in Higher Education, a model self-assessment program that has earned accolades from the higher education community. More than 100 academic and administrative departments at California-Berkeley, Miami of Ohio, MIT, Penn State, Rutgers, Texas A&M, Toledo, and Wisconsin-Madison, and 35 other colleges and universities have implemented the EHE model to advance their institutions.
Based on the Malcolm Baldrige National Quality Award framework, the fourth edition of this bestseller is the definitive tool for college and university administrators in defining mission, assessing stakeholders, measuring outcomes, gauging performance against other institutions, and ensuring continuous improvement. The new EHE provides a framework that integrates the Baldrige criteria with the standards and language developed and used by accrediting associations.
The flexibility of the EHE model makes it appropriate for use with administrative or academic departments, with administrative or faculty councils or senates, and with programs, centers, or institutes. Moreover, the framework can be used by an entire college or university, or with a particular department, division, or campus.
The EHE program includes everything you need to conduct a self-assessment workshop. The book provides facilitators with a solid understanding of the EHE model, providing detailed guidance in each of seven areas:
• leadership
• strategic planning
• beneficiaries and constituencies
• programs and services
• faculty, staff, and workplace
• assessment and information use
• outcomes and achievements
(106 pages, Book-Softcover, NC3085, 2007)
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Excellence in Higher Education Facilitator’s Guide
Brent Ruben
(CD-ROM, NC3087, 2007)
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2007 Forum Futures
Learn what the best and the brightest see on the horizon for higher education. A joint publication of NACUBO and the Forum for the Future of Higher Education, Forum Futures is a collection of 17 papers presented at the 2006 Forum symposium. Topics covered include the rise and fall of great universities, regional economic development, assessment and accountability in higher education, higher education and national security, and academic capital structure and planning.
(72 pages, Book-Softcover, NC3088, 2007)
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What Leaders Need to Know and Do: A Leadership Competencies Scorecard
Brent D. Ruben, Ph.D.Brent Ruben introduces readers to a framework that surveys, summarizes, and synthesizes a broad cross section of the contemporary writings on leadership. The book organizes that literature into five broad competency areas, each of which is composed of a number of themes, and provides a Leadership Competencies Scorecard Inventory that allows readers to assess their leadership knowledge and skills in 35 critical competency areas. The Leadership Competencies Scorecard will prove invaluable not only in assessing and developing your own leadership skills, but also as a tool for planning, developing, and implementing leadership development programs.
Includes the Leadership Competency Scorecard Inventory forms on CD.
(96 pages, Book-Softcover, NC3075, 2006)
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2006 Forum Futures
Tap into the latest and best thinking on the future of higher education. A joint publication of NACUBO and the Forum for the Future of Higher Education, Forum Futures is a collection of 17 brief, thought-provoking papers exploring the future of higher education, made at a Forum symposium in the fall of 2005. Among the topics explored are town-gown partnerships, risk-sharing tools, globalization, endowment spending, and new learning enviornments.
(72 pages, Book-Softcover, NC3076, 2006)
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Organizational Development Series: The Leadership Style Inventory
Brent D. RubenThe Leadership Style Inventory: Becoming a Strategic Leader provides materials for people who want to assess their style of leadership and for facilitators who will be leading a group or organization in a leadership style assessment activity. The CD includes an overview and context for using the Leadership Style Inventory (LSI) and a Guide to gain insights into leadership styles. It also contains workshop materials (PowerPoint slides and Instructor Notes) to assist persons who will be leading an assessment and a discussion of leadership style. The Organizational Development Series, designed by the Center for Organizational Development and Leadership at Rutgers, The State University of New Jersey, provides tools to help colleges and universities build internal capacity for leadership, assessment, and continuous improvement. The six CD-ROM series seeks to assist organizations in developing the expertise necessary to address immediate and long-term issues and maintain organizational excellence overtime. The series includes: Focus Groups, The Leadership Style Inventory, The Communication Style Inventory, as well as the soon-to-be-released Organizational Climate Assessment, Organizational Outcomes and Performance Measurement, and Improving Work Processes.
(CD-ROM, NC6003, 2006)
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Organizational Development Series: Facilitating Focus Groups
Bradford Lerman, Travis Russ, and Sherrie TrompFacilitating Fcous Groups provides materials for individuals charged with coordinating data gathering and assessment efforts within an organization and for those responsible for training others in conducting focus groups. The Consultant Toolkit will help you organize and conduct focus groups to assist the institution or campus units in exploring critical issues. These tools will also help you administer the process. Certification Workshop materials provide PowerPoint slides, instructor notes, and a participant workbook that will help you lead a facilitator certification workshop. The Organizational Development Series, designed by the Center for Organizational Development and Leadership at Rutgers, The State University of New Jersey, provides tools to help colleges and universities build internal capacity for leadership, assessment, and continuous improvement. The six CD-ROM series seeks to assist organizations in developing the expertise necessary to address immediate and long-term issues and maintain organizational excellence overtime. The series includes: Focus Groups, The Leadership Style Inventory, The Communication Style Inventory, as well as the soon-to-be-released Organizational Climate Assessment, Organizational Outcomes and Performance Measurement, and Improving Work Processes.
(CD-ROM, NC6001, 2006)
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Organizational Development Series: The Communication Style Inventory
Brent D. RubenThe Communication Style Inventory: A Guide to Social and Professional Competence provides materials for people who want to assess their communication style and for facilitators who will be leading a group or organization in a communication style assessment activity. The CD includes an overview and context for using the Communication Style Inventory (CSI) and a Guide to gain insights into communication styles. It also contains workshop materials (PowerPoint slides and Instructor Notes) to assist persons who will be leading an assessment and a discussion of communication style. The Organizational Development Series, designed by the Center for Organizational Development and Leadership at Rutgers, The State University of New Jersey, provides tools to help colleges and universities build internal capacity for leadership, assessment, and continuous improvement. The six CD-ROM series seeks to assist organizations in developing the expertise necessary to address immediate and long-term issues and maintain organizational excellence over time. The series includes: Focus Groups, The Leadership Style Inventory, The Communication Style Inventory, as well as the soon-to-be-released Organizational Climate Assessment, Organizational Outcomes and Performance Measurement, and Improving Work Processes.
(CD-ROM, NC6002, 2006)
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2004 Forum Futures
A joint publication of NACUBO and the Forum for the Future of Higher Education, Forum Futures is a collection of 15 brief, thought-provoking papers exploring the future of higher education, made at a Forum symposium in the fall of 2003. Among others, Maria Klawe looks at getting the university-industry partnership right, Sandy Baum examines student financial aid policies, Thomas Kane dissects state fiscal constraints and higher education spending, and Jim Collins advises on getting from good to great in higher education.
(64 pages, Book-Softcover, NC3053, 2004)
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Strategic Planning in Higher Education: A Guide for Leaders
Sherrie A. Tromp and Brent D. Ruben, Ph.D.Sherrie Tromp and Brent Ruben unveil a comprehensive approach to planning that has proved successful at Rutgers University. The Strategic Planning in Higher Education (SPHE) framework provides a blueprint for planning a step-by-step approach that guides leaders on strategic thinking; helps them align organizational goals with the mission, vision, and values of the department or program, as well as the larger organization; and offers practical approaches for advancing each planning phase. For each phase of the planning process, from understanding mission to measuring outcomes and achievements, the authors address key issues that are critical to the success of each phase and consider the importance of three strategic planning imperatives - leadership, communication, and assessment. Through case studies and planning exercises, the authors share years of experience in implementing this successful planning model.
(108 pages, Book-Softcover, NC3050, 2004)
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2004 Ford Policy Forum
Ford Policy Forum 2004, a joint publication of NACUBO and the Forum for the Future of Higher Education, examines the promise and perils of universal higher education. Sandy Baum looks at whether student financial aid policies promote universal education; James Rosenbaum dissects the challenges of universal higher education and alternative strategies for serving new students; and Thomas Kane and Peter Orszag look at short- and long-term challenges of financing public higher education.
(40 pages, Book-Softcover, NC3058, 2004)
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Strategic Planning in Higher Education: Facilitator's Materials CD-ROM
Sherrie A. Tromp and Brent D. RubenA companion CD-ROM provides facilitator's materials that aid in using Strategic Planning in Higher Education in a workshop or facilitated context.
(CD-ROM, NC3059, 2004)
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Pursuing Excellence in Higher Education: Eight Fundamental Challenges
Brent D. RubenBrent D. Ruben proposes an inclusive view of excellence for higher education that emphasizes the importance of higher standards in the service and operational dimensions as well as in academics. Among the eight key challenges that he examines are integrating assessment, planning, and improvement; increasing our understanding of the needs of workplaces; becoming more effective learning organizations; enhancing collaboration and community; and devoting more attention and resources to leadership.
(464 pages, Book-Hardcover, NC3051, 2003)
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2003 Forum Futures
A joint publication of NACUBO and the Forum for the Future of Higher Education, Forum Futures is a collection of 15 brief, thought-provoking papers exploring the future of higher education, drawn from presentations made at a Forum symposium in the fall of 2002. Among others, Rosabeth Moss Kanter examines mastering the challenges of change, while James Utterback looks at the dynamics of innovation and Shirley Ann Jackson considers institutional transformation. Douglas Van Houweling maps out prospects for the Internet and Ira Fuchs discusses creating a collaborative information technology environment for higher education.
(64 pages, Book-Softcover, NC3042, 2003)
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Mission Continuity Planning: Strategically Assessing and Planning for Threats to Operations
Mohammad H. QayoumiMohammad H. Qayoumi covers the principles of risk and risk management and offers a framework for analyzing the significant, often unforeseen, threats facing higher education institutions today; examines the critical elements in a disaster preparedness plan; addresses business continuity and mission continuity planning; provides tools for calculating system reliability; and looks at facilities-related risks. The book guides you in putting plans in place to minimize or eliminate service interruption to the critical processes that represent the backbone of the organization.
(72 pages, Book-Softcover, NC3026, 2002)
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Responsibility Center Managment: Lessons from 25 Years of Decentralized Management
John R. Curry and Jon C. StraussRCM pioneers John R. Curry and Jon C. Strauss explore the question: "How is responsibility center management working? Is it the work of deities or the work of the devil?" Craig Woody of University of Denver says that "anyone evaluating the potential impact of RCM on his or her institution would benefit greatly from the principles described and actual lessons learned by the institutions analyzed in this monograph."
(48 pages, Book-Softcover, NC3027, 2002)
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Presentation and Analysis of Financial Management Information, 2nd edition
Jay D. Kenton
(274 pages, Book-Softcover, NC3029, 2002)
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2002 Forum Futures
A joint publication of NACUBO and the Forum for the Future of Higher Education, Forum Futures is a collection of 13 thought-provoking papers exploring the future of higher education, drawn from presentations made at a Forum symposium in the fall of 2001. The wide-ranging papers explore how colleges and universities can best continue to be relevant and offer solutions to an ever-increasingly complicated and interconnected world. Several of the papers focus on new learning media, while others look at the effect of the economic downturn on higher education. Michael McPherson and Morton Schapiro examine the new depression in higher education; Craig Aase and Gary Krueger advise on contingency planning; Patrick Callan focuses on a recession's effects on higher education from the perspective of state budgetary structures; and Clayton Spencer assesses the national political context for higher education today.
(64 pages, Book-Softcover, NC3032, 2002)
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Intentional Design and the Process of Change: Strategies for Successful Change
Patrick Sanaghan and Rod NapierPatrick Sanaghan and Rod Napier provide guidance to all who must lead campuses to new levels of performance within an environment resistant to change. They bring their skills of group facilitation and organizational performance management to this important book. The authors stress that intentional process design and collaborative leadership are strategic answers to managing organizational complexity and change and offer more than 25 designs to help facilitate change.
(280 pages, Book-Softcover, NC1829, 2002)
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Field Guide to Academic Leadership
Robert M. Diamond, EditorAn elite group of contributors provide useful insights and guidance for all academic leaders. Topics covered include requisites for sustainable institutional change, leadership and change, student development, administrative issues related to curriculum, technology in the learning process, academic program review, faculty reward systems, supportive financial systems, diversity issues, and the role of governing boards.
(526 pages, Book-Hardcover, NC3044, 2002)
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The Strategic Attitude: Integrating Strategic Planning into Daily University Worklife
Nathan DickmeyerChief financial officers in today’s universities are so busy with the challenges of day-to-day management that strategic thinking often takes a back seat. And yet planning for strategic change can go a long way toward streamlining the very daily tasks that obscure the "big picture." Learning how to integrate strategic thinking into day-to-day management can transform an institution into a strategic organization that operates with an effective understanding of environment, mission, and values.
Nathan Dickmeyer brings his many years as a consultant, chief financial officer, member of accreditation teams, and higher education researcher and writer to this insightful discussion of strategic thinking from the CFO’s point of view. He shares lessons learned from hundreds of experiences and pinpoints common problems and common-sense solutions in planning and management. Chief financial officers, planning officers, presidents, and other administrative staff involved in the strategic planning process will benefit from Dickmeyer’s integrative approach.
Fictional vignettes, based on hundreds of one-on-one experiences in a variety of university settings, illustrate the problems of the classic approach to planning and show how "on the job" strategic thinking works.
(171 pages, Book-Softcover, NC3047, 2002)
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Extraordinary Higher Education Leader, The
Jay Morley and Doug EadieThe president of NACUBO and a noted nonprofit leadership expert team up to provide you with practical, detailed guidance in acquiring the knowledge and skills that will take your leadership to the next - extraordinary - level. This concise, plan-spoken book ventures beyond the well-travelled executive management terrain into the less familiar territory of leadership, focusing on how administrative and business leaders on campus - as institutional executives - can play a leading role in institutional development. Chapters cover preparing yourself to lead, leading people, leading change, leading governing board development, and enriching and growing your career. Morley and Eadie will make your professional journey toward executive management smoother and more productive.
(140 pages, Book-Softcover, NC4000, 2001)
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Financial Responsibilities of Governing Boards
William S. ReedCraft the financial models, diagnostic systems, and monitoring plans discussed in The Small College Guide to Financial Health: Beating the Odds into coherent and viable financial strategies for your institution. Chapters cover understanding fiduciary responsibilities, conducting a workable budgeting process, setting tuition, managing the endowment, managing human resources, setting capital budgets and financing debt, containing costs, and building trust through the audit process. This book, published jointly by NACUBO and the Association of Governing Boards, should be read by, and have a special place on the bookshelves of, all higher education leaders. (112 pages, NC1391). Softcover.
(112 pages, Book-Softcover, NC1391, 2001)
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Benchmarking in Higher Education: Adapting Best Practices to Improve Quality
Jeffrey W. AlsteteBenchmarking helps overcome resistance to change, provides a structure for external evaluation, and creates new networks of communication between campuses where valuable information and experiences can be shared. Benchmarking provides objective measurements for baselining, goal setting, and improvement tracking, which can lead to dramatic innovations. The author, associate dean of the Hagan School of Business at Iona College, has conducted internal and competitive benchmarking projects at several colleges.
(142 pages, Book-Softcover, NC1127, 2000)
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College and University Business Administration: Book
Every business officer should have this book - called the bible of higher education management - on their desk. CUBA 6 is the basic reference work for all phases of higher education business and financial management, addressing both the policy and practice levels of administration. Now available in hardcover and CD-ROM. CD-ROM also available.
(1200 pages, Book-Hardcover, NC1536, 2000)
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College and University Business Administration, 6th Edition: CD-ROM
Every business officer should have this book - called the bible of higher education management - on their desk. CUBA 6 is the basic reference work for all phases of higher education business and financial management, addressing both the policy and practice levels of administration. Now available in hardcover and CD-ROM. Book also available.
(CD-ROM, NC1537, 2000)
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Dance of Change, The
Peter Senge et. alDrawing upon new theories about leadership and the long-term success of change initiatives, and based upon 25 years of experience building learning organizations, the authors of The Fifth Discipline Fieldbook show how to accelerate success and avoid the obstacles that can stall momentum. In a down-to-earth and compellingly clear format, readers will learn how to build the personal and organizational capabilities needed to meet the challenges of change they face.
(596 pages, Book-Softcover, NC2085, 1999)
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Administrative Procedures for Small Institutions, Second Edition
Keith W. Matthews, EditorAlthough written for small colleges and universities, any small business could use this valuable book. Now, this popular book, first published in 1985, is available in its second edition in hardcopy and on NACUBO's Web site. The second edition's editor, Keith W. Mathews, is vice president for finance at Baldwin-Wallace College, Berea, Ohio. Mathews shares his valuable experience and knowledge, as well as that of his colleagues from several institutions, covering billing, collections, and cash management; budgeting and accounting; facilities management; and human resources. Many helpful forms are included.This book will save you time and money!
(230 pages, Book-Softcover, NC1150, 1997)
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Organizational Paradigm Shifts
A collection of seven thought-provoking essays on the structural and organizational changes that are having the biggest impact on colleges and universities. Written by presidents, provosts, and chief financial officers from large and small institutions as well as higher education consultants in private practice, this publication offers unique insight into the experience of implementing change on campus. Highlights include an exploration of the need for a new management paradigm in higher education, and advice on achieving and managing change, a look at consortial relationships as a means of reducing costs, improving productivity, and increasing buying power, and a frank discussion of the future of the modern research university by the president of the University of Michigan.
(117 pages, Book-Softcover, NC1210, 1996)
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Practical Approaches to Rightsizing
A collection of actual accounts of rightsizing the administrative and academic operations of colleges and universities. The book suggests new solutions to relieve the trauma produced by cost cuts and show financial executives how to reallocate their institution's resources to alleviate financial pressure.
(129 pages, Book-Softcover, NC715, 1992)
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2003 NACUBO Annual Meeting CD Archive
The 2003 Annual Meeting CD Archive contains 50+ digital recordings synchronized with presentation materials. This valuable resource allows you to review sessions or listen for the first time to the ones you missed. If you did not attend the 2003 Annual Meeting, the CD captures the information that was presented during this blockbuster event.
(NC2583)
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Organizational Development Series: Five CD Package
The Organizational Development Series, designed by the Center for Organizational Development and Leadership at Rutgers, The State University of New Jersey, provides tools to help colleges and universities build internal capacity for leadership, assessment, and continuous improvement. The six CD-ROM series seeks to assist organizations in developing the expertise necessary to address immediate and long-term issues and maintain organizational excellence over time. Save on the first four CDs in the series: Focus Groups, The Leadership Style Inventory, Organizational Climate Assessment, and The Communication Style Inventory. Forthcoming titles include Organizational Outcomes and Performance Measurement, and Improving Work Processes.
(NC6000)
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College and University Business Administration, Sixth Edition Package: CD-ROM and Book
Every business officer should have this book - called the bible of higher education management - on their desk. CUBA 6 is the basic reference work for all phases of higher education business and financial management, addressing both the policy and practice levels of administration. Now available in a Package which includes a hardcover book and CD-ROM.
(NC1538)
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