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Research

2017 Student Financial Services Benchmarking Report

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2017 Student Financial Services Benchmarking Report

This year's report provides the survey results of 397 institutions’ student account and loan receivables, payment channels, credit balance refunds, third-party payments, staffing, and student financial services expenditures from FY12 to FY16.

What's New in NACUBO Research?

  • 2016 NACUBO Tuition Discounting Study. This annual report measures tuition discount rates and other indicators of institutional grant awards to freshmen and undergraduates attending four-year private, nonprofit (independent) colleges and universities. This report is supported by EAB | Hardwick Day.
  • 2016 NACUBO-Commonfund Study of Endowments, the industry standard for evaluating the performance and management of college and university endowments, is based on information from 805 U.S. colleges and universities endowments and affiliated foundations.

  • 2016 Student Financial Services Policies and Procedures Report illuminates a wide range of college and university financial service issues. The information collected through NACUBO’s survey and presented here provides a window of insight into the activities, systems, and practices from NACUBO-member institutions from across the country.
  • 2015 Tuition Discounting Study (TDS), the annual report measures tuition discount rates and other indicators of institutional grant awards to freshmen and undergraduates attending four-year private, nonprofit (independent) colleges and universities.
  • 2016 National Profile of Higher Education Chief Business Officers The triennial report tracks changes in the demographic characteristics, job duties, salary levels, and plans for career transitions and retirements of business office chief executives at colleges and universities in 2010, 2013, and 2016. Download your complimentary copy today!
  • 2015 SFS Benchmarking Report, this report examines student financial services operations including: unpaid student account balances, student accounts in collections, payment channels and methods, student refunds, third-party billing, and staffing and financial services operating budget.

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