NACUBO

My NacuboWhy Join: Benefits of Membership

E-mail:   Password:   

 Remember Me? | Forgot password? | Need an online account?

Products
Products
Loading

Integrating Planning, Assessment, and Improvement in Higher Education

Barbara J. Sherlock
NC3106, Book-Softcover, 256 pages, 2009

Member:  $29.95
Non-Member:  $40.00

add to cart

Based on Penn State’s popular Innovation Insights series, this book brings together in one handy reference nearly a decade of tried and true insights into continuous quality improvements in higher education. Their five-step model for integrating planning, assessment, and improvement moves plans off the shelf and into the weekly and daily scheduling and prioritizing process. It uses assessment as a guide for future actions and goals, and process improvement, innovation, and reengineering as a means to implement a plan.

Supported by data and tools, readers will learn how to create a culture of innovation; adopt a student-centered approach to continuous quality improvement; lead a successful innovation; make accurate assessments; foster teamwork and collaboration; and implement plans. Drawing on Penn State’s IMPROVE method, as well as many other leaders in the field, this book offers proven methods and tools for running effective meetings, facilitating teams, conducting surveys, using focus groups, benchmarking, and developing strategic performance indicators.


Publication Categories


Payment Options

For online purchases NACUBO only accepts Visa, Mastercard, American Express, and Diners Club

To pay by check please download appropriate form and mail to the address on the form or use one of our Order Forms below.


Ordering Information

Questions

For delivery outside the United States or any other shipping questions, call 888.450.9961.

Returns and Refunds

NACUBO will only accept publication returns or issue refunds within 90 days of the invoice date.

 

For more detailed information see our payment, shipping, and return policies.


Support Center