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2010 Excellence in Higher Education Guide: An Integrated Approach to Assessment, Planning, and Improvement in Colleges and Universities

Brent D. Ruben
NC3109, Book-Softcover, 116 pages, 2009

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Non-Member:  $45.00

Self-assessment leads to stronger performance in our nation’s colleges and universities. That’s the premise of Excellence in Higher Education, a model self-assessment program that has earned accolades from the higher education community. More than 100 academic and administrative departments at California-Berkeley, Miami of Ohio, MIT, Penn State, Rutgers, Texas A&M, Toledo, and Wisconsin-Madison, and 35 other colleges and universities have implemented the EHE model to advance their institutions.

Based on the Malcolm Baldrige National Quality Award framework, the fifth edition of this bestseller is the definitive tool for college and university administrators in defining mission, assessing stakeholders, measuring outcomes, gauging performance against other institutions, and ensuring continuous improvement. The EHE framework integrates the Baldrige criteria with the standards and language developed and used by accrediting associations.

The flexibility of the EHE model makes it appropriate for use with administrative or academic departments, with administrative or faculty councils or senates, and with programs, centers, or institutes. Moreover, the framework can be used by an entire college or university, or with a particular department, division, or campus. The EHE program—book, workbook, and CD—includes everything you need to conduct a self-assessment workshop. The book provides facilitators with a solid understanding of the EHE model, providing detailed guidance in each of seven areas:

• leadership
• strategic planning
• beneficiaries and constituencies
• programs and services
• faculty, staff, and workplace
• assessment and information use
• outcomes and achievements