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2009 Excellence in Higher Education Guide: Workbook and Scoring Guide

Brent D. Ruben
NC3086, Book-Softcover, 155 pages, 2009

Member:  $15.00
Non-Member:  $30.00

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Based on the Malcolm Baldrige National Quality Award framework, the fifth edition of this bestseller is the definitive tool for college and university administrators in defining mission, assessing stakeholders, measuring outcomes, gauging performance against other institutions, and ensuring continuous improvement. The EHE framework integrates the Baldrige criteria with the standards and language developed and used by accrediting associations. The flexibility of the EHE model makes it appropriate for use with administrative or academic departments, with administrative or faculty councils or senates, and with programs, centers, or institutes. Moreover, the framework can be used by an entire college or university, or with a particular department, division, or campus.
The EHE program—book, workbook, and CD—includes everything you need to conduct a self-assessment workshop. The book provides facilitators with a solid understanding of the EHE model, providing detailed guidance in each of seven areas:
  • leadership
  • strategic planning
  • beneficiaries and constituencies
  • programs and services
  • faculty, staff, and workplace
  • assessment and information use
  • outcomes and achievements
Complete your EHE Set - purchase the Facilitator's Package and receive one copy of the Facilitator's CD, 15 copies of the workbook and scoring guide and 15 copies of the guidebook. Learn more.

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