2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes
August 4-5, 2014
Willard InterContinental Hotel
Monday, August 4
|8:00 am||Registration and Continental Breakfast|
|8:30 am||Welcome and Introductions|
|9:30 am||Working Across “Cultures”: The CAO-CBO Partnership|
At no time in the recent history of higher education has the relationship between the CAO and the CBO mattered more. However, they often come from different backgrounds, have different experiences, and have different understandings of the levers and limits of their jobs. As a result, they find themselves face to face trying to bridge different cultures. This session frames these challenges.
|11:00 am||Student Success and the Roles of CAOs and CBOs|
The imperative for focusing institutional activity on student success is examined. Insights about the critical roles CAOs and CBOs can and should play in student success are discussed, and methods for collaborating on initiatives are shared.
|1:30 pm||An Engaged CAO and CBO on How They Collaboratively Moved the Needle in Student Retention and Graduation|
Colleges and universities are holistically and aggressively scrutinizing administrative infrastructure to improve student success. For such an effort to be successful, however, everything on a college campus must be open to scrutiny and everyone willing to change. This presents a huge leadership challenge: clearly outlining standards, communicating goals, allaying fears, and maintaining support at all levels, while always keeping eyes on what can be accomplished. This session engages participants in a discussion of these activities and practices for achieving success.
|3:30 pm||How the Other Half Lives|
In separate groups, CAOs and CBOs explore their perceptions of each other as well as the perceptions that others have of them. Groups visit the opposing room to see perceptions others have of their role and discuss implications.
Tuesday, August 5
|8:00 am||Continental Breakfast|
|8:30 am||Working Together Effectively Across the Campus|
The ability of the CBO and CAO to work together effectively and as effective leaders individually is strongly tied to their relationships with the president, cabinet and other key stakeholders and how well they work together. This session will focus on lessons learned and insights related to “managing up, down and across the organization.”
|10:30 am||Lessons from Health Care|
The health care industry has faced many of the challenges higher education leaders are grappling with today. These include rising costs, waning public support, new and potentially disruptive entrants, and serious questions about quality and value. This session explores the similarities between the two sectors and points to lessons learned in health care that can positively shape institutional strategy and practice.
|12:00 pm||Lunch with a Panel on Student Financial Literacy|
Colleges and universities have a unique opportunity to reach students at a time when they are beginning to develop both independence and career ambitions. By teaching them to align their educational plans and career paths, higher education institutions can prepare students to plan for successful financial futures.
Join Daniel Denecke, Associate Vice President, Programs and Best Practices for the Council of Graduate Schools (CGS), and Betsy Palmer, Senior Vice President for TIAA-CREF, as they talk about the unique challenges facing Gen Y, and share first-year insights from a multi-year endeavor among CGS, TIAA-CREF and leading universities to develop best practices for student financial education programs.
|1:30 pm||Using Data to Improve Institutional Practices and Policies for Student Success|
Institutional leaders increasingly are using data to inform campus decisions about policies and practices that impact student success. How can leaders use data to target the right interventions for the right students in the right amounts? This session will question the value of mandatory programs and look at myths like the value of liberal withdrawal policies. What institutions do greatly impacts what students do – this session encourages leaders to take ownership of their student success outcomes and adopt practices that help them to reach their goals.
|3:00 pm||Bringing it all Together|
|3:30 pm||Program Adjourns|
2014 CAO and CBO Collaborations
August 4-5, 2014
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