My NacuboWhy Join: Benefits of Membership

E-mail:   Password:   

 Remember Me? | Forgot password? | Need an online account?

Events and Programs
Events and Programs

2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

August 4-5, 2014
Willard InterContinental Hotel
Washington, DC


Monday, August 4

8:00 amRegistration and Continental Breakfast
8:30 amWelcome and Introductions
9:30 amWorking Across “Cultures”: The CAO-CBO Partnership

James Brennan, The Catholic University of America
Jennifer Davis, George Mason University
Marta Drake, NACUBO
Jim Sirianni, American Council On Education
Peter Stearns, George Mason University
Cathy Wood, The Catholic University of America

At no time in the recent history of higher education has the relationship between the CAO and the CBO mattered more. However, they often come from different backgrounds, have different experiences, and have different understandings of the levers and limits of their jobs. As a result, they find themselves face to face trying to bridge different cultures. This session frames these challenges.

10:30 amBreak
11:00 amStudent Success and the Roles of CAOs and CBOs

Robert Caret, University of Massachusetts University Administration
J. Keith Motley, University of Massachusetts, Boston

The imperative for focusing institutional activity on student success is examined. Insights about the critical roles CAOs and CBOs can and should play in student success are discussed, and methods for collaborating on initiatives are shared.

12:30 pmLunch
1:30 pmAn Engaged CAO and CBO on How They Collaboratively Moved the Needle in Student Retention and Graduation

Donna Dare, St. Louis Community College Center
Timothy Fournier, Huron Consulting Group
Robert Kohrman, Wayne State University
Charles Vires, Freed-Hardeman University

Colleges and universities are holistically and aggressively scrutinizing administrative infrastructure to improve student success. For such an effort to be successful, however, everything on a college campus must be open to scrutiny and everyone willing to change. This presents a huge leadership challenge: clearly outlining standards, communicating goals, allaying fears, and maintaining support at all levels, while always keeping eyes on what can be accomplished. This session engages participants in a discussion of these activities and practices for achieving success.

3:00 pmBreak
3:30 pmHow the Other Half Lives

James Brennan, The Catholic University of America
Jennifer Davis, George Mason University
Peter Stearns, George Mason University
Cathy Wood, The Catholic University of America

In separate groups, CAOs and CBOs explore their perceptions of each other as well as the perceptions that others have of them. Groups visit the opposing room to see perceptions others have of their role and discuss implications.

5:30 pmReception

Tuesday, August 5

8:00 amContinental Breakfast
8:30 amWorking Together Effectively Across the Campus

James Brennan, The Catholic University of America
Jennifer Davis, George Mason University
Peter Stearns, George Mason University
Cathy Wood, The Catholic University of America

The ability of the CBO and CAO to work together effectively and as effective leaders individually is strongly tied to their relationships with the president, cabinet and other key stakeholders and how well they work together. This session will focus on lessons learned and insights related to “managing up, down and across the organization.”

10:00 amBreak
10:30 amLessons from Health Care

Emme Deland, NewYork-Presbyterian Hospital

The health care industry has faced many of the challenges higher education leaders are grappling with today. These include rising costs, waning public support, new and potentially disruptive entrants, and serious questions about quality and value. This session explores the similarities between the two sectors and points to lessons learned in health care that can positively shape institutional strategy and practice.

12:00 pmLunch with a Panel on Student Financial Literacy

Daniel Denecke, Council of Graduate Schools
Elizabeth Palmer, TIAA

Today’s graduate and undergraduate students are financially dissimilar to any previous generation of students. As family income has dropped and public funding for student support has declined, the costs associated with undergraduate and graduate study have risen. As a consequence, students at both undergraduate and graduate levels carry unprecedented debt burdens.

Colleges and universities have a unique opportunity to reach students at a time when they are beginning to develop both independence and career ambitions. By teaching them to align their educational plans and career paths, higher education institutions can prepare students to plan for successful financial futures.

Join Daniel Denecke, Associate Vice President, Programs and Best Practices for the Council of Graduate Schools (CGS), and Betsy Palmer, Senior Vice President for TIAA-CREF, as they talk about the unique challenges facing Gen Y, and share first-year insights from a multi-year endeavor among CGS, TIAA-CREF and leading universities to develop best practices for student financial education programs.
1:30 pmUsing Data to Improve Institutional Practices and Policies for Student Success

Randy Swing, Association for Institutional Research

Institutional leaders increasingly are using data to inform campus decisions about policies and practices that impact student success.  How can leaders use data to target the right interventions for the right students in the right amounts? This session will question the value of mandatory programs and look at myths like the value of liberal withdrawal policies.  What institutions do greatly impacts what students do – this session encourages leaders to take ownership of their student success outcomes and adopt practices that help them to reach their goals.

3:00 pmBringing it all Together
3:30 pmProgram Adjourns

Program Overview

2014 CAO and CBO Collaborations
August 4-5, 2014

Estimated CPEs:15


Payment Options

For online registration NACUBO only accepts Visa, Mastercard, and American Express.

Visa | MasterCard | American Express

To pay by check or purchase order
please use our
mail-in registration forms

For further information regarding administrative policies such as refunds, cancellations, and complaints:


Registration Policy

Cancellation Policy

CPE Information

NACUBO is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Support Center