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Business and Policy Areas
Business and Policy Areas
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Organizational Effectiveness

NACUBO Challenge Project successfully completed – Seven projects were selected by NACUBO to examine the value of the Baldrige framework for addressing the kinds of institutional pressures that higher education institutions face. Funded by the Lumina Foundation, the program was designed to clarify the value of the approach for facilitating organizational change leadership and to create experienced role models from which other institutions could learn.

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Featured product

Excellence in Higher Education: Facilitator's Package
This bestseller is the definitive tool for college and university administrators in defining mission, assessing stakeholders, measuring outcomes, gauging performance against other institutions, and ensuring continuous improvement. The EHE framework integrates the Baldrige criteria with the standards and language developed and used by accrediting associations. With the Facilitator's Package you receive 15 copies of the Guide, 15 copies of the Workbook and 1 copy of the Facilitator's CD. This package deal is perfect for a classroom or staff-training group. Order your set today!


Effective Practices

Resources