May 2011
| Who Will Step Into Your Shoes? As senior leaders head for the door, formidable changes are hitting higher education. Experts advise focusing on successors who can adapt their strides to keep up with collaboration, complexity, and ambiguity. |
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| Inside Track In-house expertise puts financial and analytical consulting functions on solid footing at the George Washington University. |
| A Stitch in Time By shortening its summer session week from six days to four, Central Piedmont Community College trimmed its operating expenses-but actually increased enrollment and total class offerings. |
| Top-Flight Service Managing your institution efficiently can help you provide a first-class experience to your students. This was the focal point of NACUBO's 2011 Student Financial Services Conference, where attendees learned a thing or two about creating efficiencies and customer value. |
| Celebrating Innovation The series on the 2010 NACUBO Innovation Award recipients concludes with the University of Central Oklahoma's student health clinic partnership and the University of Washington's infrastructure for global efforts. |
| Capitol Report Coverage of legislation and regulatory activity that affects higher education |
| Business Briefs Short news articles based on research surveys and peers’ business experiences that can benefit institutions |


