June 2008
| Connecting at the Library Once primarily repositories for books and periodicals, academic libraries can become hubs for group collaboration and multitasking. |
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| Benchmarking Happiness The University of Michigan’s business and finance division is mapping the connection between employee and customer satisfaction to fine-tune service and demonstrate accountability. |
| Flex or Fail Five major trends are already reshaping the landscape of higher education. Flexibility will be key to turning these trends to your institution’s advantage. |
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