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Business Officer Magazine
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June 2008

Connecting at the Library
Once primarily repositories for books and periodicals, academic libraries can become hubs for group collaboration and multitasking.
Benchmarking Happiness
The University of Michigan’s business and finance division is mapping the connection between employee and customer satisfaction to fine-tune service and demonstrate accountability.
Flex or Fail
Five major trends are already reshaping the landscape of higher education. Flexibility will be key to turning these trends to your institution’s advantage.