July 2004
| Extreme Building Makeovers Before-and-after photographs reveal how four institutions revitalized sagging structures, turning some into architectural beauties and enhancing the functionality of others. |
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| Revamping Business Processes Cutting red tape is a key component of the University of Missouri–Kansas City’s process of achieving financial excellence. |
| Involving Top Leaders in IT Investment How do you make technology investments that please everyone? Northeastern University addressed that challenge by developing a process involving senior leadership in the toughest decisions. |
| Financial About-Face The multifaceted turnaround approach of Nichols College included “friend raising,” faculty right-sizing, and a “college success course.” |
| Steps to Financial Stewardship |


