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Business Officer Magazine
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July/August 2010

Capitol Report
Coverage of legislation and regulatory activity that affects higher education
The Peaceable Workplace
Difference of viewpoint and opinion is a defining characteristic at an institution of higher education. How then can we observe civil behavior even as we disagree? This collection of essays and interviews offers perspectives on building a culture of civility on campus.
Time for a Partner
Going solo to solve problems or provide new services can often be too costly for institutions. Some are finding that teaming up with an industry partner can result in needed expertise while reducing overall costs.
High-Altitude Technology
“Above-campus” computing services may offer the best option for responsiveness and reasonable cost. A task force from EDUCAUSE, NACUBO, and Internet2 is investigating the promise and peril of cloud computing for higher education.
Hot Numbers
By overhauling its summer school, the University of Texas at El Paso cooked up a big jump inenrollment and several millions more in operating revenue. Here leaders share the model used and lessons learned.
Down, But Not Out
Pummeled by repeated cuts in state funding, public institutions are slowly getting back on their feet after the longest-recorded postwar recession.
After a Pounding, New Grounding
Sparing no sector, the recession has had independent institutions on the ropes. To fight back, leaders sweat the small stuff, rethink the rules, and even accept some corporate-world coaching.
Back to Basics
Many campuses are on notice that fundamental programmatic changes are needed to close long-term budget gaps. Here’s a framework for identifying the most essential programs, reallocating resources to support them—and handling the fallout.
Lyrical Leadership
Frustrated by the seeming lack of dialogue in the workplace? Poet, author, and organizational consultant David Whyte emphasizes poetry as the ultimate language for heartfelt conversations that enrich life and invigorate work.
Details, Details
With a history of greatness, American higher education institutions have reputations to keep. Presenters at NACUBO’s 2010 Higher Education Accounting Forum advised focusing on the details of legislative, governance, and reporting agendas—while continuing to deal with economic uncertainties.
The Calm Before the New Norm
What does a British World War II poster have to do with the work of chief business officers? NACUBO President and CEO John Walda suggests that the document’s no-nonsense message—designed to be posted on public transport systems should Germany invade Britain—serves as a model for cool and deliberate handling of today’s higher education financial challenges.
Business Briefs
Short news articles based on research surveys and peers’ business experiences that can benefit institutions