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Business Officer Magazine
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December 2014

Lose the Queues
With today’s students expecting immediacy in all interactions—including financial services—technology tools lower wait times, eliminate long lines, and often reduce costs.

The Story the Numbers Tell
To increase transparency and accessibility, the University of Colorado transformed its annual financial report from a lengthy paper document into an interactive, user-friendly website—and received a NACUBO 2014 Innovation Award for its efforts.

Measuring Time
With activity-based costing, an institution focuses on how faculty and staff—higher education’s key resources—spend their days to support key indicators of student success. A pilot project funded 26 community colleges in implementing a simplified version of the process—and benchmarking their results.

On Balance: Mark Coldren
Associate vice president for human resources at Ithaca College, N.Y., Mark Coldren, discusses the value of a more intentional approach to developing leaders internally.

Back Story
Profiles of individuals in roles that support the work of the chief business officer—and who represent the majority of the Business Officer reading audience

NACUBO Notes
News about how your association is a resource for you

Federal File
Coverage of legislation and regulatory activity that affects higher education

Vantage Point
Spotlight on an institution in one of the constituent groups: small institutions, community colleges, comprehensive/doctoral institutions, or research universities

Business Intel
A roundup of short news articles and useful resources for business officers

Bonus Online Content

Combining High-Tech Tools With Financial Aid
Technology is changing how the financial aid department at Pima Community College, Tucson, Ariz., conducts business.


Business Officer Plus