December 2008
| The Check's in Cyberspace The transition to automated check clearing at Johnson County Community College reduces paper processing, lowers credit card and other fees, and allows quicker access to deposits. |
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| From In Line to Online Miami University switched to electronic payments and other Web-based student financial services. Customers are happy, and cost savings are bolstering the budget. |
| Learning to Harmonize To manage for potential threats, Emory University worked from the most basic operational level upward to fine-tune a strategy that’s now part of its overall planning process. |
| Ensemble Performance Enterprise risk management orchestrates an approach that includes all areas on campus. Together, rather than solo, leaders evaluate and plan for the impact that unexpected events might have on the institution’s objectives. |
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