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Business Officer Magazine

Begin Anew in New Orleans

When tradition faces the brand-spanking new, you’re in for some surprises. The two forces are in play all the time, on our campuses, in our lives, and certainly in New Orleans. The NACUBO 2007 Annual Meeting, with the theme “Crossroads: New Beginnings Built on Valued Traditions,” will set down roots in this recovering city July 28–31—bringing together our established community and helping rebuild another.

New Business Officers Program (July 27–28)

The New Business Officers Program, July 27–28 in New Orleans, is a pre-conference session. This intensive two-day seminar is a must for new chief business and financial officers who want to become more skillful in conducting strategic planning, managing difficult issues, and building professional relationships. Covering the full range of issues that chief business and financial officers face in campus management, the New Business Officers Program gives you an in-depth look at leading an institution in this complex role. You will be challenged to evaluate your current practices and strategies, and you will have a great opportunity to network and exchange ideas with colleagues and members of the NACUBO Board of Directors.

Attendance, by application only, is limited to chief business and financial officers who report directly to the president and who have been in their current positions for fewer than three years. For program information or to submit an application, visit

We’ll arrive in the Crescent City with our valued traditions—knowledgeable colleagues; a dynamic, multifaceted education program; and interesting exhibits. We’ll add to them innovative program delivery, challenging topics, and a chance to roll up our shirt sleeves and contribute to the higher education community of New Orleans.

If you’ve attended the annual meeting before, you’ll find a mix of old and new. And, if this is your first time joining us, you can be assured that carefully planned presentations, interactive sessions, and a rare, hands-on opportunity to give back will enrich you professionally and personally. Following is a sampling of the meeting’s substance plus a keynote-speaker interview reflecting the spirit of things to come in July.

Look for Roundtables and Forums

Rather than the caucuses that you’ve joined in the past, you’ll have options for engaging in targeted learning opportunities with your peers. Select among various roundtables and forums offered during the concurrent sessions.

Earn CPE Credits
Crossroads: New Beginnings Built on Valued Traditions meets several of your professional education needs. You can earn a possible 17 CPE credits as you attend sessions.

Roundtables. Participate in discussions of issues related to a “hot topic” in higher education business and financial management. Roundtable themes planned for New Orleans include human resources, tax, and information technology.

Forums. Discuss relevant campus issues with individuals who share a similar role to yours on campus or who identify with a common institutional or professional demographic. Forums will focus largely on issues affecting system business officers, business officers new to higher education, and women and ethnic minorities in leadership positions.

On the Scene with Soledad O’Brien

A globe-trotting journalist will return to New Orleans with NACUBO to share stories of crisis and recovery.

When You Can Hear O’Brien

CNN Anchorwoman Soledad O’Brien opens NACUBO’s annual meeting, addressing the general session on Sunday, July 29, 8:30 a.m.–10:00 a.m.

One of the hardest-hitting interviews of anchorwoman Soledad O’Brien’s career was also an eye-opening moment for her viewers across America.

As part of a CNN news team, O’Brien spent days covering Hurricane Katrina’s devastating effects on New Orleans in September 2005. While she was interviewing Michael Brown, then director of the Federal Emergency Management Agency, it dawned on her that five days after the storm hit, he knew less than reporters did about what was going on at the beleaguered convention center and elsewhere. “How is it possible,” she asked angrily, “that we’re getting better ‘intel’ than you’re getting?”

Talking about it 18 months later, O’Brien still sounds incredulous about both the officials and the chaotic scene. “Why wasn’t anybody doing anything about this, providing food, water, and rescue? This was New Orleans, not Banda Aceh in tsunami-stricken Indonesia.”

O’Brien will return to New Orleans in July to speak at the upcoming NACUBO Annual Meeting. Having covered the storm’s aftermath at Xavier, Tulane, and other local campuses, she has developed a new understanding of what 21st century crisis planning has to mean. “We now know we can’t sit and wait for help. We have to prepare to take care of ourselves. Universities and others have to have contingency plans, and not just for the emergency aspect when they’re taking care of students, but [also for surviving] a big hit like that financially.”

Despite her indignation, the on-scene reporting left O’Brien feeling inspired as well. “What sticks in your mind is the story of human resilience—and thank God for that, because those people need it. That is Katrina’s silver lining: People in the area really are committed to rebuilding, even without help.”

In an 18-year television career, O’Brien has seen plenty of disasters, natural and man-made. While with NBC News, she covered the World Trade Center attacks, the Columbine shootings, and the Space Shuttle Columbia explosion. At CNN—where she now co-anchors the network’s flagship morning program, American Morning—O’Brien covered the aftermath of the tsunami that hit Southeast Asia in late 2004. She was also the only journalist to accompany First Lady Laura Bush on a trip to Moscow in 2003.

NACUBO 2007 Annual Meeting Sponsors
(As of 2/23/07)


  • ARAMARK Education
  • Barnes & Noble College Booksellers
  • Datatel
  • Follett Higher Education Group
  • Grant Thornton LLP
  • Johnson Controls, Inc.
  • Sodexho
  • SunGard Higher Education


  • American Campus Communities
  • Chartwells Educational Dining Services


  • Higher One


  • Fidelity Investments
  • SAS


  • American Express Establishment Services
  • Moody’s Investors Service
  • Wexford Science & Technology, LLC
  • Whiting-Turner Contracting Company


  • The Chronicle of Higher Education
  • Swinerton Management & Consulting

All that globe-trotting comes naturally to a woman who calls herself “the poster child for ‘multi-culti.’ ” The daughter of an Australian father of Irish descent and a black mother born in Cuba, she’s been featured on Black Enterprise magazine’s 2005 Hit List, among Irish-American Magazine’s Top 100, and in the “50 Most Beautiful People” lists compiled by People magazine and People en Espanol. Her distinctive name is derived from the Spanish for “Blessed Virgin Mary of Solitude.”

Like her five siblings, O’Brien earned a degree from Harvard, in American and English literature. She had to go back to finish her senior year after taking 11 years off to try—and succeed in—a career in TV news. “But I wanted to finish because I loved college. And now my job is like college, since I’m constantly reading and studying up as news breaks overnight.”

Which of those news breaks stand out in her mind? “Stories both big and small stand out,” she says. “They’re like your children—you don’t think about which one is best. For me the most important thing is reporting on stories we can all learn from.”

KARLA TAYLOR, Bethesda, Maryland, covers higher education business issues for Business Officer.

Lend a Hand to Rebuild Higher Education

NACUBO has lined up a number of activities to support New Orleans institutions prior to and during the annual meeting.

Community service. Don’t miss the satisfaction of contributing a little elbow grease to the University of New Orleans, which is preparing for the opening of the region’s first post-Katrina residence hall. Registrants and guests are invited to participate in the community service project slated for Saturday, July 28. You may sign up using the registration form for the annual meeting.

Geographical Information System (GIS). Another element in NACUBO’s plans to assist the region involves enabling the University of New Orleans to conduct a detailed analysis of the geography of the rebuilt New Orleans. This will be done by acquiring updated satellite and aerial imagery, highly refined vector data, and computer technology necessary to support detailed analysis—using geographic information systems (GIS). The new School of Urban and Regional Studies at the university will create a spatial data warehouse that can be used by students in their classes and faculty in their research to learn from the Katrina disaster—and to assist in the city’s recovery. 

This knowledge center will have the capability of

  • designing future risk maps for the region,
  • detecting and measuring storm damage and debris removal,
  • examining the spatial dimensions of “recovery sprawl” in the metropolitan area, and
  • analyzing bird habitats and their disruption by Katrina.

NACUBO will donate to this project a portion of all revenue collected from annual meeting sponsors. This will be added to a material contribution from ESRI, a leading provider of software that facilitates the use of GIS in planning. (Sponsors interested in participating should contact Bill Dillon at 202.861.2543.)

Corporate Assistance for Member Program (CAMPus). Many colleges and universities along the Gulf Coast were not spared the devastation of Hurricane Katrina and are still in recovery mode. NACUBO invites corporate partners to make a donation to help these campuses return to full operation.  

Schedule at a Glance

View the preliminary program at

The Corporate Assistance for Member Program (CAMPus) encourages appropriate donations, which include a wide array of goods and services: tax, advisory, and auditing services; new classroom desks and chairs; building operations assessments; new computers or related equipment; IT risk assessment; financial aid hotline for parents; online ethics reporting systems; laboratory equipment; educational or administrative software; and other educational materials or campus supplies.

NACUBO will collect information from firms that wish to participate and share this with the chief business officers from the eight participating institutions:

  • Delgado Community College
  • Louisiana State University Health Sciences Center
  • Loyola University New Orleans
  • New Orleans Baptist Theological Center
  • Southern University at New Orleans
  • Tulane University
  • University of New Orleans
  • Xavier University of New Orleans 

Eleven firms have already committed resources to this project. NACUBO will provide ongoing publicity on the results of this program until the end of the annual meeting. Companies interested in participating should contact David Rupp at 202.861.2563.

Listen to an Eclectic Mix of Speakers

What do an astronaut, a formerly homeless man, and a journalist-economist duo have in common? Tenacity, for starters. Find out more in sessions in which Eileen Collins, Christopher Gardner, and the authors of Freakonomics tell their inspiring and intriguing stories.

Astronaut and aviator. The first woman to pilot and command an American spacecraft, Eileen Collins has led a life characterized by adventure, leadership, and achievement. Her many awards and commendations include the Distinguished Flying Cross, the Defense Meritorious Service Medal, and the NASA Outstanding Leadership Medal. In the featured session “Leadership Lessons From Apollo to Discovery,” Collins will share her experiences as a test pilot, astronaut, and space flight commander.

Motivator and volunteer. A true testament to the perseverance it takes to make it from rags to riches, Christopher Gardner has overcome obstacles (even being homeless for a period of time), broken down negative cycles, and emerged as the founder of a brokerage firm. His autobiography, The Pursuit of Happyness, was published in 2006 and is now a major motion picture. In Monday’s general session, Gardner will explain his remarkable comeback and how it has placed him in a position to give back to society. He has been particularly committed to educational organizations, serving on the board of the National Education Foundation and sponsoring two annual awards: the National Education Association’s National Educational Support Personnel Award and the American Federation of Teachers’ Paraprofessionals and School-Related Personnel Award.

Economists and authors. Steven D. Levitt and Stephen J. Dubner, authors of Freakonomics: A Rogue Economist Explores the Hidden Side of Everything, will address the general session Tuesday, July 31. They’ll answer questions that are often considered unanswerable to explore the hidden side of just about everything: the truth about real-estate agents, the myths of campaign finance, and the tell-tale marks of a cheating schoolteacher, to name a few. By doing so, they’ll reveal motives and realities that help us understand our complex world.

Levitt is the recipient of the highly esteemed John Bates Clark Medal, recognizing him as the most influential economist in America under the age of 40. He is also a full professor in the University of Chicago’s economics department where he received tenure after only two years.

Dubner, a respected journalist and author, wrote the national best-seller Turbulent Souls: A Catholic Son’s Return to His Jewish Family and Confessions of a Hero-Worshipper. He’s a former writer for New York Magazine and a former writer and editor for the New York Times Magazine to which he still contributes. 

Enjoy Entertainment and Events

Annual Meeting Exhibitors
(as of February 13, 2007)
A.W.G. Dewar, Inc.
ABL Educational Enterprise, Inc.
ABM Industries, Inc.
Access Group, Inc.
Adjusters International
Allen & O'Hara Development Co., LLC
Ambling University Development Group
American Appraisal Associates
American Campus Communities
American School & University Magazine
Aon Corporation
ARAMARK Education
Barnes & Noble College Booksellers, Inc.
The Beck Group
Blackboard, Inc.
Brailsford & Dunlavey
Bright Horizons Family Solutions
Campus Apartments, Inc.
Campus Bookstore Consulting Corporation
Campus Management Corporation
Capstone Development Corp.
CBORD Group, Inc. (The)
Century Campus Housing Management
Chartwells Educational Dining Services
Chevron Energy Solutions
Chronicle of Higher Education (The)
Ciber Enterprise Solutions
CIT Vendor Finance, Equipment Leasing
College Planning & Management
Collegiate Development Services
Collegiate Housing Foundation
Crowe Chizek and Company LLC
E&I Cooperative Purchasing
Emeriti Retirement Health Solutions
Ernst & Young LLP
Exeter Group, Inc.
FAMIS Software, Inc.
Finfrock Design-Manufacture-Construct, Inc.
First American Equipment Finance
Fitch Ratings
Follett Higher Education Group
GCA Services Group, Inc.
General Meters Corporation
George K. Baum & Company
Grant Thornton LLP
Hanbury Evans Wright Vlattas
Hasler Mailing Systems & Solutions
Hastings & Chivetta Architects, Inc.
HD Supply
Heery International
HID Corporation
Higher One
Hyland Software, Inc.
ImageNow by Perceptive Software, Inc.
Independent 529 Plan
Infosys Technologies Limited
Inside Higher Ed
ISES Corporation
Johnson Controls, Inc.
KAS Estimating Services, Inc.
Konover Construction Corp.
Larson, Allen, Weishair & Co., LLP
Marcis & Associates, Inc.
MGT of America, Inc.
Moody's Investors Service
Moseley Architects
Moss Adams LLP
MSS Media
National Association of College Stores
National Collegiate Underwriters & Administrators, Inc.
National Joint Powers Alliance
National Management Resources Corporation
Nelnet Business Solutions
Noelker and Hull Associates, Inc.
Northern Trust
Onity, Inc.
Partners Development
PE Systems
PerkinElmer Life and Analytical Sciences
Porter Consulting Worldwide, Inc.
Preferred University Rx Purchasing Coalition
Primex Wireless, Inc.
Regions Bank
RightNow Technologies
The rSmart Group
Ruesch International
Sallie Mae Business Office Solutions
SAP Public Services
SAS Institute
Scion Group LLC (The)
SciQuest, Inc.
The Segal Company
Siemens Building Technologies, Inc.
Sightlines, Facilities Asset Advisers
Skanska USA Building, Inc.
Smith Barney Consulting Group
Solver, Inc.
SSC Service Solutions
Standard & Poor's
Stanmar, Inc.
Staples Business Advantage
Strata Information Group
SunGard Higher Education
TAC - Tour Andover Controls
Timecruiser Computing Corp.
TMA Systems, Inc.
TouchNet Information Systems, Inc.
Tuition Management Systems
UNICCO Service Company
Universal Data Solutions
University Business Magazine
University Housing Services, Inc.
University Loft Company
Validis Resources (a division of Nebraska Book Company)
VFA, Inc.
Wachovia Corporation
Walker Parking Consultants
Wells Fargo Bank
WFF Facility Services
Whiting-Turner Contracting Company (The)
Williams Scotsman

Knowing that professional development is a balance between work and play, you'll want to make time for some fun in the Big Easy. Choose one or all of these networking and cultural options.

  • Special community outreach: Even before the opening event, pitch in with colleagues and the University of New Orleans community to put the finishing touches on the region's first new residence hall since Katrina.
  • Traditional golf outing: Another Saturday morning option is to tee off with colleagues at the Tournament Players Club of Louisiana. Created by legendary course designer Pete Dye, the par 72 championship golf course uses natural vegetation, including numerous cypress trees, bunkers, and water hazards. Expect a collection of short but challenging par 4 holes at the heart of the course.
  • Sizzling opening reception: Continue your conference stay Saturday evening at Generations Hall. “Turn Up the Tempo,” a mix of the music and cuisine that have put New Orleans on the map, promises to be a night of dancing, food, and social interaction.
  • Fitness 5K Fun Run/Walk: If you’re up for braving the summer heat in your running gear, get up early on Tuesday, July 31, and join your peers in a jog through Woldenberg Riverfront Park and the French Quarter.
  • Aquatic Closing Event. Curious creatures and delightful denizens of the deep await you in the Aquarium of the Americas, considered the most technologically advanced aquarium in the world. While you indulge in Louisiana cuisine, you can experience a tropical rainforest, the Mississippi Delta, and the Gulf of Mexico—each accompanied by steel drums, Cajun music, or traditional jazz.     

Corporate Showcases

Sign up for a Corporate Showcase on Tuesday, July 31, 11:45 a.m.–1:00 p.m., and be treated not only to lunch but to information about the latest resources from corporate partners. Pre-register to guarantee your spot; walk-ins will be accepted up to the maximum number of participants of 150 per showcase.

  • ABM Janitorial Services: Using Technology to Enhance Your Facility Services
  • Allen & O’Hara: Revitalizing the Campus Community: Tradition vs. Change in Residence Life
  • Blackboard, Inc.: Listening to Campus Executives—What We Heard
  • EthicsPoint: Hotline Trends in Higher Education
  • Grant Thornton LLP: Assessing Internal Controls Through Outsourced Internal Audit
  • Infosys Technologies, Limited: Offshoring: Bringing Business Value to Stanford University
  • Pyramis Global Advisors: The Irony of Risk for E&Fs: Embracing What Is Hard to Get Your Arms Around
  • SAP Public Services: GASB 34, 35 and Regulatory Reporting: Automating Compliance via Business Intelligence
  • Sodexho: Leveraging Resources Post-Katrina
  • SunGard Higher Education: Indispensable Performance Management Strategies for the Business Officer—Insights From Three Institutions

Ready, Set, Register

For more information and to register for NACUBO’s 2007 Annual Meeting, visit